Lockwood Onyx 5 Pin Outer Cylinder Assembly SC Pearl
The Lockwood Onyx 5 Pin Outer Cylinder Assembly in Satin Chrome Pearl is a premium quality cylinder designed to fit perfectly with Lockwood Onyx sliding door hardware. This product offers superior security and durability for sliding doors in both residential and commercial environments. Its elegant satin chrome pearl finish ensures a sleek, modern look while providing reliable performance for years.
Typically ships in 5 Days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- 5 Pin Outer Cylinder Assembly for added security
- Premium Satin Chrome Pearl finish for modern aesthetics
- Compatible with Lockwood Onyx sliding door hardware
- Easy to install with standard 5-pin configuration
- 25-year mechanical warranty for peace of mind
Suitable Uses
- Sliding doors in residential and commercial environments
- Timber and aluminium sliding doors
- Ideal for enhancing security in Lockwood Onyx hardware systems
Full Specifications
Frequently Asked Questions
What is included with the cylinder assembly?
This product includes the 5 Pin Outer Cylinder Assembly. External hardware is sold separately.
Is this suitable for all sliding patio doors?
Yes, it is designed for use with Lockwood Onyx range sliding patio doors, compatible with timber and aluminium doors.
What is the warranty on this product?
This product is backed by a 25-year mechanical warranty for long-lasting durability.
Is this product returnable?
No, this product is a non-returnable item as it is a special order.
Additional Information
- This cylinder assembly is part of the Lockwood Onyx range, designed for high-performance sliding doors.
- External hardware must be ordered separately as it is not included with this product.
- Ideal for enhancing the security and performance of your Lockwood sliding door system.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Sliding Door Hardware Catalogue
Lockwood Sliding Door Hardware Catalogue
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
