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Lockwood Onyx 5 Pin Inner Cylinder Assembly - Satin Chrome Pearl

Lockwood

Terry's Online Price $35.15
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SKU:
STK 9A-CYL521SP
UPC:
9311847972032
Availability:
Usually ships in 5 Business Days
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Lockwood Onyx 5 Pin Inner Cylinder Assembly Satin Chrome Pearl

The Lockwood Onyx 5 Pin Inner Cylinder Assembly is a replacement inner cylinder assembly for compatible Lockwood Onyx sliding door hardware.

This assembly is supplied in Satin Chrome Pearl finish and is intended for use where the internal cylinder side of a compatible Onyx sliding door lockset requires replacement or service.

Correct identification of the existing Lockwood Onyx hardware is important before ordering, as cylinder assemblies are not universal across all sliding door lock ranges.

Dispatch icon
Estimated Warehouse Dispatch
Typically ships in 5 days.
Non-returnable item icon Non-Returnable Item: This product is a special order and is not returnable.

Key features icon Key Features

  • Genuine Lockwood inner cylinder assembly for compatible Onyx sliding door hardware
  • 5 pin cylinder configuration
  • Supplied in Satin Chrome Pearl finish
  • Used for cylinder replacement or servicing on compatible Lockwood Onyx sliding door locks
  • Suitable where the internal cylinder assembly is the required replacement part

Suitable uses icon Suitable Uses

  • Compatible Lockwood Onyx sliding door hardware
  • Residential sliding door lock servicing
  • Replacement of an internal cylinder assembly
  • Maintenance work where the existing hardware has been confirmed as Lockwood Onyx

Specifications icon Full Specifications

Brand Lockwood
Product Range Onyx
Product Type Inner cylinder assembly
Cylinder Type 5 pin
Finish Satin Chrome Pearl
Hardware Category Sliding door hardware
Application Compatible Lockwood Onyx sliding door locks
Return Status Special order non-returnable item
Estimated Dispatch 6 days
Warranty 25 year mechanical warranty

FAQ icon Frequently Asked Questions

Is this cylinder assembly suitable for every Lockwood sliding door lock?
No. This is for compatible Lockwood Onyx sliding door hardware. The existing lock model should be checked before ordering.

Is this a complete sliding door lockset?
No. This listing is for the inner cylinder assembly only. Other lockset parts are not included unless specifically supplied with the product.

Can this special order item be returned?
No. The supplied product data identifies this item as non-returnable.

Additional information icon Additional Information

  • This part is commonly ordered when servicing compatible Lockwood Onyx sliding door hardware rather than replacing the full lockset.
  • Before ordering, compare the existing cylinder assembly and confirm the lock range to avoid selecting an incompatible replacement part.
  • For keyed alike or rekeying requirements, a locksmith may need to assess the existing cylinder and keying system before installation.
  • This item is a special order part, so suitability should be checked carefully before purchase.
Warranty icon
Lockwood Warranty (Australia)
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
  • Mechanical components: 25 years
  • Electrical and electronic components: 2 years (excluding batteries)
Cosmetic finishes, batteries, normal wear and tear, misuse, unauthorised modification, corrosion and labour or freight costs are excluded.
This warranty operates in addition to rights available under the Australian Consumer Law.

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Lockwood Warranty

Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.

The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.

Warranty Summary

Coverage AreaWarranty PeriodNotes
Mechanical components25 yearsDefects in material and workmanship under normal use.
Electrical and electronic components3 yearsBatteries excluded.
PADDE series and electric mortice locks5 yearsSpecific to those product groups.
Keys12 monthsManufacturing defects only.
FinishesVaries by finish typeSee the finish coverage guide below.

Finish Coverage Guide

  • Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
  • Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
  • PVD and VIVID finishes: typically up to 10 years.
  • Symmetry range finishes: typically up to 5 years.
  • Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
  • Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
  • Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
  2. Keep the product securely packed and clearly identified, ready for assessment.
  3. Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
  4. ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.

Exclusions

  • Normal wear and tear.
  • Misuse, abuse, accidental damage or use outside published specifications.
  • Improper maintenance or failure to follow care instructions.
  • Unauthorised modification, repair or use of non-genuine parts.
  • Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
  • Removal, refitment or associated labour charges.
  • Products not originally sold in Australia through authorised channels.
Australian Consumer Law
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.