Lockwood Onyx 5 Pin Inner Cylinder Assembly Satin Chrome Pearl
The Lockwood Onyx 5 Pin Inner Cylinder Assembly is a replacement inner cylinder assembly for compatible Lockwood Onyx sliding door hardware.
This assembly is supplied in Satin Chrome Pearl finish and is intended for use where the internal cylinder side of a compatible Onyx sliding door lockset requires replacement or service.
Correct identification of the existing Lockwood Onyx hardware is important before ordering, as cylinder assemblies are not universal across all sliding door lock ranges.
Typically ships in 5 days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Genuine Lockwood inner cylinder assembly for compatible Onyx sliding door hardware
- 5 pin cylinder configuration
- Supplied in Satin Chrome Pearl finish
- Used for cylinder replacement or servicing on compatible Lockwood Onyx sliding door locks
- Suitable where the internal cylinder assembly is the required replacement part
Suitable Uses
- Compatible Lockwood Onyx sliding door hardware
- Residential sliding door lock servicing
- Replacement of an internal cylinder assembly
- Maintenance work where the existing hardware has been confirmed as Lockwood Onyx
Full Specifications
| Brand | Lockwood |
| Product Range | Onyx |
| Product Type | Inner cylinder assembly |
| Cylinder Type | 5 pin |
| Finish | Satin Chrome Pearl |
| Hardware Category | Sliding door hardware |
| Application | Compatible Lockwood Onyx sliding door locks |
| Return Status | Special order non-returnable item |
| Estimated Dispatch | 6 days |
| Warranty | 25 year mechanical warranty |
Frequently Asked Questions
Is this cylinder assembly suitable for every Lockwood sliding door lock?
No. This is for compatible Lockwood Onyx sliding door hardware. The existing lock model should be checked before ordering.
Is this a complete sliding door lockset?
No. This listing is for the inner cylinder assembly only. Other lockset parts are not included unless specifically supplied with the product.
Can this special order item be returned?
No. The supplied product data identifies this item as non-returnable.
Additional Information
- This part is commonly ordered when servicing compatible Lockwood Onyx sliding door hardware rather than replacing the full lockset.
- Before ordering, compare the existing cylinder assembly and confirm the lock range to avoid selecting an incompatible replacement part.
- For keyed alike or rekeying requirements, a locksmith may need to assess the existing cylinder and keying system before installation.
- This item is a special order part, so suitability should be checked carefully before purchase.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Sliding Door Hardware Catalogue
Lockwood Sliding Door Hardware Catalogue
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Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
