Lockwood Onyx 5 Pin Double Cylinder Assembly Key#10 Satin Chrome Pearl
The Lockwood Onyx 5 Pin Double Cylinder Assembly Key#10 in Satin Chrome Pearl offers superior security for sliding patio door applications. It combines a sleek aesthetic with exceptional durability, ideal for both residential and commercial use. Enhance the security of your doors while maintaining a stylish and modern design.
This product is designed to work seamlessly with Lockwood Onyx sliding door hardware, offering a complete and secure solution for your sliding doors. The key assembly is easy to install and ensures long-lasting reliability with a 25-year mechanical warranty.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- 5 Pin double cylinder assembly with key#10 configuration
- Satin Chrome Pearl finish for a sleek and modern look
- Ideal for Lockwood Onyx sliding door hardware installations
- Twin locking beaks for enhanced security
- LockAlert indicator for clear visibility of lock status
- DualSelect enables two-stage key locking for extra security
- Safety Release function minimizes the risk of being locked in
- Ergonomic sliding snib for easy unlocking with intuitive downward motion
- Meets Australian Standard requirements for strength and durability
- 25-year mechanical warranty for long-lasting performance
Suitable Uses
- Sliding patio doors in residential and commercial environments
- Timber and aluminium sliding doors
- Ideal for enhancing the security of Lockwood Onyx hardware systems
- Upgrading or retrofitting existing door hardware
Full Specifications
Frequently Asked Questions
What is included with the 5 Pin Double Cylinder Assembly?
This product includes the cylinder assembly and key#10 configuration. External hardware is sold separately.
Is this cylinder suitable for all sliding patio doors?
Yes, it is designed for use with Lockwood Onyx range sliding patio doors. It is suitable for timber and aluminium doors.
What is the warranty on this product?
This product is covered by a 25-year mechanical warranty, ensuring long-lasting quality and reliability.
Is this product returnable?
No, this is a non-returnable item, as it is a special order.
Additional Information
- This cylinder assembly is part of the Lockwood Onyx range, known for its durability and contemporary styling.
- Compatible with a wide range of Onyx sliding door hardware options, allowing for seamless integration into your door system.
- Sold as a single unit; external hardware is not included and must be ordered separately.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Sliding Door Hardware Catalogue
Lockwood Sliding Door Hardware Catalogue
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Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
