Lockwood Onyx 5 Pin Double Cylinder Assembly Satin Chrome Pearl
The Lockwood Onyx 5 Pin Double Cylinder Assembly is a replacement cylinder assembly for compatible Lockwood Onyx sliding door hardware.
This double cylinder assembly is supplied in Satin Chrome Pearl finish and is used where keyed operation is required from both sides of a compatible Lockwood Onyx sliding door lockset.
Correct identification of the existing Onyx lockset is important before ordering, as cylinder assemblies are model-specific service parts and are not universal across all sliding door lock ranges.
Typically ships in 6 days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Genuine Lockwood double cylinder assembly for compatible Onyx sliding door hardware
- 5 pin cylinder configuration
- Designed for keyed operation from both sides of a compatible sliding door lockset
- Supplied in Satin Chrome Pearl finish
- Suitable for cylinder replacement or lock servicing where the existing hardware is confirmed as Lockwood Onyx
- Part of the Lockwood sliding door hardware range
Suitable Uses
- Compatible Lockwood Onyx sliding door hardware
- Residential sliding door lock servicing
- Replacement of a double cylinder assembly
- Sliding doors where keyed operation is required from both sides
- Commonly specified in Australian residential sliding door hardware service work
Full Specifications
| Brand | Lockwood |
| Product Range | Onyx |
| Product Type | Double cylinder assembly |
| Cylinder Type | 5 pin |
| Finish | Satin Chrome Pearl |
| Hardware Category | Sliding door hardware |
| Application | Compatible Lockwood Onyx sliding door locks |
| Operation | Keyed from both sides |
| Return Status | Special order non-returnable item |
| Estimated Dispatch | 6 days |
| Warranty | 25 year mechanical warranty |
Frequently Asked Questions
Is this suitable for every Lockwood sliding door lock?
No. This part is intended for compatible Lockwood Onyx sliding door hardware only. The existing lockset should be checked before ordering.
Is this a complete sliding door lock?
No. This listing is for the double cylinder assembly only. Handles, mortice lock bodies and other sliding door lock parts are not included unless separately specified.
Can this product be returned if it does not fit?
No. The supplied product data identifies this as a non-returnable special order item, so compatibility should be confirmed before purchase.
Additional Information
- Double cylinder assemblies are commonly used where keyed control is needed from both sides of a sliding door.
- This product is best treated as a service replacement part rather than a universal upgrade component.
- A common ordering mistake is confusing an inner cylinder assembly with a double cylinder assembly.
- In Australian residential service work, these parts are often ordered when maintaining existing Onyx sliding door hardware instead of replacing the complete lockset.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Sliding Door Hardware Catalogue
Lockwood Sliding Door Hardware Catalogue
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Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
