Lockwood 6780 Cylinder Retainer Pin - 38mm (Box of 10)
The Lockwood 6780 Cylinder Retainer Pin is used to secure lock cylinders within mortice lock bodies.
This 38mm retainer pin is suited to Lockwood mortice lock applications where a secure and correctly sized fixing is required.
Supplied in a box of 10, it is commonly used by locksmiths for maintenance, servicing, and replacement work.
Usually ships in 5 business days
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- 38mm cylinder retainer pin for mortice locks
- Designed to secure lock cylinders in position
- Black retainer pin style
- Supplied in box of 10
- Suitable for locksmith servicing and maintenance work
Suitable Uses
- Mortice lock cylinder retention
- Lock repairs and servicing
- Replacement of worn or missing retainer pins
- Commercial and residential locksmith work
Specifications
| Brand | Lockwood |
| Product Type | Cylinder retainer pin |
| Length | 38mm |
| Application | Mortice lock cylinder fixing |
| Pack Size | Box of 10 |
| Finish | No Finish |
Frequently Asked Questions
What does this part do?
It secures the lock cylinder in place inside a mortice lock.
Is this compatible with all locks?
It is commonly used with Lockwood mortice locks but should be matched to the correct lock type.
What is a common mistake when replacing this?
Using the wrong length pin which can cause loose or insecure cylinder fixing.
Additional Information
- Common spare part used in locksmith servicing and maintenance.
- Often replaced during cylinder changes or lock repairs.
- Correct sizing is important to ensure proper cylinder retention.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Document
