Lockwood 3570 Series Cylinder Retainer Pin 127mm (Box of 10) SP3570-5239
The Lockwood 3570 Series Cylinder Retainer Pin is used to secure the oval cylinder within the mortice lock body, ensuring correct positioning and reliable operation.
This component passes through the lock body beneath the cover plate and engages the cylinder, holding it firmly in place. The length of the retainer pin corresponds directly to the backset of the mortice lock.
This version is designed for 127mm backset Lockwood mortice locks and is supplied in a box of 10 for installation and servicing applications.
Usually ships in 10 business days
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Designed for Lockwood 3570 series mortice locks
- Secures oval cylinder within lock body
- 127mm length suited to corresponding backset
- Installed beneath the cover plate
- Supplied in box of 10 units
Suitable Uses
- Lockwood 3570 series mortice lock installations
- Replacement of missing or damaged retainer pins
- Commercial lock servicing and maintenance
- Applications requiring 127mm backset configuration
Specifications
Frequently Asked Questions
What does a cylinder retainer pin do?
It secures the oval cylinder inside the lock body and prevents movement during operation.
Can I use a different length pin?
No, the pin length must match the lock backset for correct installation.
Is one pin required per lock?
Yes, each oval cylinder requires one retainer pin.
Additional Information
- Incorrect pin length is a common installation error.
- Always match pin length to mortice lock backset.
- Installed beneath the cover plate, often overlooked during servicing.
- Essential for maintaining correct cylinder alignment and function.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
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Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
