Lockwood Onyx Accessory Packet
The Lockwood Onyx Accessory Packet is a genuine Lockwood accessory pack intended for use with compatible Lockwood Onyx sliding door hardware. It is supplied as an accessory packet only and is not a complete sliding door lockset.
The Lockwood Onyx range is designed for sliding patio door applications and includes surface mounted locksets, internal D handles, slim pulls, external furniture, strikes, and related accessories. This accessory packet supports installation, servicing, or replacement work where the Onyx accessory packet is specifically required.
Typically ships in 5 Days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Genuine Lockwood accessory packet for the Onyx sliding door hardware range
- Suitable for compatible Lockwood Onyx installation and service work
- Supports the broader Onyx range of sliding door locks, furniture, pulls, and strike options
- Useful for trade replacement, maintenance, and installation support where this packet is specified
- Accessory packet only - lock body, handles, cylinder, and strike are not confirmed as included
Suitable Uses
- Lockwood Onyx sliding door hardware installations
- Service work on compatible Onyx sliding door locksets
- Replacement accessory packet for matching Onyx hardware requirements
- Residential sliding patio door hardware maintenance
Full Specifications
Frequently Asked Questions
Is this a complete Lockwood Onyx sliding door lock?
No. This product is an accessory packet only. A complete lockset, handles, cylinders, strikes, and other furniture are not confirmed as included.
Can this be used with all Onyx sliding door hardware?
Compatibility should be checked against the specific Onyx model being installed or serviced. It should not be treated as a universal accessory kit for every Onyx configuration.
Why is this item non-returnable?
The supplied product data identifies it as a non-returnable item. Confirm the requirement before ordering, especially if it is being used for a repair or retrofit job.
Additional Information
- Accessory packets are commonly used by locksmiths, installers, and maintenance teams when replacing or servicing existing sliding door hardware.
- The Lockwood Onyx range is commonly specified in Australian residential sliding patio door applications.
- The broader Onyx range includes internal D handles, slim pulls, external furniture, strike options, and surface mounted sliding door locksets.
- Manufacturer-published details for the individual contents of this accessory packet are not included in the supplied product data.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Sliding Door Hardware Catalogue
Lockwood Sliding Door Hardware Catalogue
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Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
