Lockwood Artefact Accessory Packet (Box of 10)
The Lockwood Artefact Accessory Packet is a genuine hardware pack designed to support installation, servicing, or replacement requirements within the Lockwood Artefact range. Supplied as a box of 10, this accessory kit ensures consistency and compatibility when working with Lockwood door hardware systems.
This packet is suited to trade professionals and maintenance teams requiring reliable, manufacturer-approved components for efficient installation and ongoing hardware performance.
Typically ships in approximately 10 days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Genuine Lockwood Artefact accessory packet
- Supplied as a box of 10 units
- Designed for installation and maintenance applications
- Ensures compatibility with Lockwood Artefact hardware systems
- Suitable for professional trade and servicing use
Suitable Uses
- Door hardware installation projects
- Maintenance and servicing of Lockwood Artefact products
- Replacement accessory requirements
- Commercial and residential hardware applications
Full Specifications
Frequently Asked Questions
What is included in this accessory packet?
This packet contains components required for installation or servicing of Lockwood Artefact hardware. Contents may vary depending on application.
Is this compatible with other Lockwood ranges?
It is specifically intended for the Lockwood Artefact range. Compatibility with other products should be confirmed before use.
Can this item be returned?
No. This is a special order product and is non-returnable.
Additional Information
- Accessory packets are commonly used by installers to streamline installation processes.
- Using genuine Lockwood components ensures compatibility and long-term reliability.
- Recommended for trade professionals and maintenance teams.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Document
