Dormakaba B Series Double Cylinder Deadbolt 60/70mm Adjustable Backset B962SSS Satin Stainless Steel
The dormakaba B962SSS is a heavy duty B series double cylinder deadbolt designed for commercial and domestic doors where keyed locking is required from both sides. It features an adjustable 60mm or 70mm backset and is supplied boxed with mounting hardware.
Key Features
- Heavy duty double cylinder deadbolt.
- Adjustable backset to suit 60mm or 70mm preparation.
- Heavy duty saw resistant bolt.
- Compatible to most restricted key systems.
- Incorporates PD 8221 style cylinders.
- Silca LW4 profile (rekeyable to 6 pin LW5).
- Finished in satin stainless steel.
Specifications
- Item Code: BOB962SSS
- Brand: Dormakaba
- Product Type: Double cylinder deadbolt
- Series: B Series
- Backset: 60mm or 70mm (adjustable)
- Suits door thickness: 35mm to 46mm
- Cylinder style: PD 8221 style
- Key Profile: LW4 (rekeyable to 6 pin LW5)
- Compatible with most restricted keying systems: Yes
- Finish: Satin Stainless Steel
- Packaging: Supplied boxed
What's In The Box
- 1 x dormakaba B series double cylinder deadbolt (B962SSS)
- 2 x cylinders (as supplied)
- 2 x door thickness spacers (for thinner doors)
- Mounting hardware (as supplied)
Suitable Uses
- Commercial doors requiring keyed locking from both sides.
- Domestic entry doors where a double cylinder deadbolt is preferred.
- Door upgrades where a 60mm or 70mm backset may be required.
Dimensions
Frequently Asked Questions
- What does double cylinder mean on this deadbolt?
A key is required to lock and unlock the deadbolt from both sides of the door. - Will this suit a 60mm or 70mm backset door?
Yes. The latch is adjustable to suit either 60mm or 70mm backset. - Can it be rekeyed to match an existing restricted key system?
It is described as compatible with most restricted key systems and uses an LW4 profile that is rekeyable to 6 pin LW5.
Additional Information
- For replacements, confirm the existing backset first, then adjust the deadbolt to match before installation.
- Spacers are supplied for thinner doors within the stated door thickness range.
dormakaba Warranty
dormakaba Australia Pty Ltd (ABN 14 067 969 466) provides the following warranty on all dormakaba branded products sold in Australia. This warranty is in addition to, and does not limit, your rights under the Australian Consumer Law.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our
Returns & Warranty page
� this is kept up to date and is the authoritative reference for current claim steps.
- Report the defect promptly. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries (including Gold Coast Smart Locks) as your point of sale in the first instance. Claims must be lodged no later than 1 month from the date the defect becomes obvious.
- Prepare your documentation. You will need proof of purchase (invoice or receipt), the date of delivery or installation, your name and address, and any maintenance records relevant to the product.
- Make the product available for inspection. dormakaba requires adequate access to the goods, fittings, and fixtures to assess any warranty claim and carry out repairs. If no fault is found, dormakaba's standard costs for inspection, service, and testing apply.
- Warranty work is conducted during normal business hours � 8:00am to 5:00pm, Monday to Friday.
Note: The expense of making a warranty claim (including transport and access costs) is borne by the purchaser.
Exclusions
This warranty does not cover:
- Damage or defects caused by misuse, abuse, neglect, or failure to follow dormakaba's selection, installation, and maintenance instructions
- Fair wear and tear
- Damage arising from installation not carried out by dormakaba or its authorised agents
- Damage caused to the structures the product is installed in, where installation was not by dormakaba or its authorised agents
- Damage caused by circumstances beyond dormakaba's control
- Defects within acceptable industry variances
- Products used other than for their intended purpose
- Damage from exposure to abnormal conditions, including but not limited to extreme temperature, water, fire, humidity, pressure, or stress
- Products that have been modified, built on, or repaired by a third party
- Products not maintained in accordance with dormakaba's care, cleaning, and maintenance instructions (as amended from time to time on the dormakaba website)
- Routine maintenance items (the purchaser's responsibility)
- Products installed, maintained, or operated other than in accordance with dormakaba's instructions
- Overhaul, replacement, or repair work carried out prior to dormakaba's approval of a warranty claim
Important Notes
Australian Consumer Law
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this warranty limits or excludes these statutory rights.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this warranty limits or excludes these statutory rights.
Replacement & Repair
dormakaba reserves the right to replace defective parts with components of similar quality, grade, and composition where an identical part is unavailable. Refurbished parts or goods of the same type may be used. For discontinued or unavailable products, dormakaba may substitute an equivalent current product. All products replaced under warranty become the property of dormakaba.
dormakaba reserves the right to replace defective parts with components of similar quality, grade, and composition where an identical part is unavailable. Refurbished parts or goods of the same type may be used. For discontinued or unavailable products, dormakaba may substitute an equivalent current product. All products replaced under warranty become the property of dormakaba.
Further Information
