Lockwood 1428/9PCP — Symphony 1420 Square Rose Privacy Indicating Emergency Turn & Accessible Turnknob Kit (Chrome Plate)
The Lockwood 1428/9PCP escutcheon kit combines a privacy-indicating emergency turn escutcheon (outside) with a disabled accessible turnknob escutcheon (inside). Designed for the Symphony 1420 Square Rose system, this set is manufactured from solid brass with concealed fixing, offering durability and a clean architectural finish in Chrome Plate.
Estimated Warehouse Dispatch: 6 Days
Non-Returnable Item: This product cannot be returned once purchased
Key Features
- Outside: Privacy-Indicating Emergency Turn Escutcheon
- Inside: Accessible Turnknob Escutcheon
- Solid brass construction with Chrome Plate (CP) finish.
- Through-fix kit, supplied with M4 stainless steel screws.
- Compatible with Lockwood Selector 3770 and Synergy 3570 mortice locks.
- Concealed fixing for a clean architectural appearance.
Fire Rated
- Up to 4 hours on fire door assemblies when installed with a compliant Lockwood fire-rated mortice lock (AS1905.1).
Specifications
- Item Code: 1428/9PCP
- Series / Rose: Symphony 1420 — Square Rose
- Function: Privacy-Indicating Emergency Turn (outside) + Accessible Turnknob (inside)
- Finish: CP — Chrome Plate
- Materials: Solid brass
- Fixing: Through-fix installation (M4 screws supplied)
- Compatibility: Lockwood Selector 3770 / Synergy 3570 mortice locks
What's In The Box
- 1 × Privacy-Indicating Emergency Turn Escutcheon (outside)
- 1 × Accessible Turnknob Escutcheon (inside)
- 2 × M4 × 64 mm stainless steel through-fix screws
Suitable Uses
- Accessible bathrooms, toilets, and WC doors requiring both privacy indication and emergency access override.
- Commercial and institutional projects needing compliant, accessible hardware on square rose furniture.
Warranty
- Mechanical Warranty: All Lockwood mechanical door furniture, mortice locks, latches, and associated hardware are covered by a 25-year mechanical warranty against defects in material and workmanship, subject to correct installation and reasonable wear and tear.
- Electronic Components: Where products include electronic or battery-powered components, a 3-year electronic warranty applies. Batteries are excluded from warranty coverage.
- PADDE & Electric Mortice Locks: A 5-year warranty applies to PADDE electric strikes and Lockwood electric mortice locks.
- Keys & Cylinders: Supplied keys carry a 12-month warranty. Cylinders are covered under Lockwood’s general mechanical warranty terms.
- Finish Warranty:
- Everbrass: 25 years
- Stainless Steel, Chrome Plate, Anodised Aluminium: 10 years
- PVD Coatings (incl. Vivid Series): 10 years
- Symmetry Range: 5 years
- Decorative Finishes (e.g., Bronze, Antique, Powdercoat): 2 years
- Exclusions: Warranty does not cover:
- Damage caused by incorrect installation or misuse.
- Failure to follow Lockwood’s recommended maintenance and cleaning instructions (particularly in coastal or corrosive environments).
- Natural surface changes such as “tea staining” on stainless steel if cleaning schedules are not maintained.
- Products modified outside Lockwood’s specifications.
Download PDF Resources
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Lockwood 25-Year Mechanical Warranty (Conditions Apply) |
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Lockwood Symphony Series — Square & Round Rose |
Symphony Series Escutcheon Kits — Round (1220) & Square (1420) Rose
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Australian Consumer Law
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
