Lockwood Robert Watson Privacy Indicating Turn and Emergency Release Set - RW11SA
The Lockwood RW11SA Robert Watson Privacy Indicating Turn and Emergency Release Set is supplied in Satin Anodised finish and is designed for use with Robert Watson by Lockwood escutcheons on compatible Lockwood mortice locks.
This set provides privacy indication on both sides of the door, showing when the door is securely locked from within while still allowing emergency access via the slotted turn.
The Robert Watson by Lockwood range is suitable for commercial as well as residential use and is commonly specified in Australian projects where matching rose-less Lockwood door furniture is required.
Typically ships in 10 Days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Privacy indicating turn and privacy indicating emergency release set
- Designed to fit Robert Watson by Lockwood escutcheons on compatible Lockwood mortice locks
- Indicator on both sides shows when the door is locked from within
- Emergency release access via slotted turn
- Suits door thickness from 32mm to 50mm
- Non-handed design
- Supplied in trade pack
Suitable Uses
- Commercial privacy door applications
- Residential privacy door applications
- Bathroom, ensuite and privacy room doors
- Robert Watson by Lockwood escutcheon installations
- Compatible Lockwood Selector and Synergy mortice lock applications
Full Specifications
Dimensions
Frequently Asked Questions
Is this product suitable for fire doors?
No fire rating has been confirmed for this specific RW11SA set from the supplied product data. Fire door suitability must be checked against the approved complete door set and hardware schedule.
Which mortice locks is this designed to work with?
The supplied product data states use with Lockwood Selector 3770 and 6780 Series or Lockwood Synergy 3570 and 6580 Series mortice locks.
What does the privacy indicator show?
The indicator on both sides provides visual indication that the door is securely locked from within, while emergency access remains possible through the slotted turn.
Additional Information
- This set is commonly specified for privacy rooms where both lock status visibility and emergency access are required.
- Because the product is fitted to Robert Watson by Lockwood escutcheons, the escutcheon and mortice lock selection should be confirmed together.
- The product is fitted using a grub screw, so alignment and secure fixing should be checked during installation.
- This is a special order non-returnable item, so confirm the RW11SA code, Satin Anodised finish and lock series compatibility before purchase.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Rose Door Handles Catalogue
Lockwood Rose Door Handles Catalogue
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
