Lockwood Operating Plate Box of 10 - SP20000-13
The Lockwood SP20000-13 Operating Plate is supplied as a pack of 10 plates for compatible Lockwood door furniture applications. It is commonly used with Artefact Series furniture and plate door handle installations where a matching operating plate is required.
This product is suited to installers, locksmiths and maintenance teams carrying out replacement, fit-out or service work on compatible Lockwood door hardware.
Typically ships in 6 days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Operating plate for compatible Lockwood door furniture applications
- Supplied as a pack of 10
- Suitable for installation, servicing and replacement work
- Used with compatible Artefact Series furniture and plate door handle applications
- Useful for trade maintenance stock and project supply
- Non-returnable item as confirmed in the supplied product data
Suitable Uses
- Lockwood Artefact Series furniture applications
- Lockwood plate door handle installations
- Door hardware servicing and repair work
- Replacement operating plate requirements
- Australian commercial and residential door hardware maintenance
Full Specifications
Frequently Asked Questions
Is this operating plate supplied individually?
No. This item is supplied as a pack of 10 operating plates.
Can this item be returned if ordered incorrectly?
No. The supplied product data confirms this item is non-returnable.
What should be checked before ordering?
Confirm the item code, pack quantity and compatibility with the intended Lockwood Artefact or plate door handle application.
Additional Information
- Operating plates are commonly used during door furniture installation and servicing where correct internal operation must be maintained.
- This product should be treated as a specific service part rather than a universal accessory packet.
- Because this is a non-returnable item, confirm the application and quantity before purchase.
- Commonly specified by locksmiths and door hardware installers working on Australian commercial and residential projects.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Plate Door Handles Catalogue
Lockwood Plate Door Handles Catalogue
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
