Lockwood Symmetry Series 2 Cylinder TP 5RP - Chrome Plate
The Lockwood Symmetry Series 2 Cylinder TP 5RP is a Chrome Plate cylinder component for compatible Lockwood Symmetry Series 2 hardware applications.
This product has limited supplied technical detail, so the information below is kept to confirmed product data only. Confirm compatibility with the existing Lockwood Symmetry Series 2 lockset or hardware schedule before ordering.
Typically ships in 3 Days.
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Lockwood Symmetry Series 2 cylinder component
- TP 5RP configuration as supplied in product data
- Chrome Plate finish
- Suitable for compatible Lockwood Symmetry Series 2 hardware applications
- Special order non-returnable item
- 25 year mechanical warranty
Suitable Uses
- Compatible Lockwood Symmetry Series 2 locksets
- Replacement or service work where the same cylinder configuration is required
- Residential or commercial door hardware applications using compatible Symmetry Series 2 products
Full Specifications
Frequently Asked Questions
Is this cylinder suitable for all Lockwood locks?
No. This cylinder is identified for Lockwood Symmetry Series 2 applications. Confirm compatibility with the exact lockset before ordering.
Can this item be returned?
No. The supplied product data identifies this as a non-returnable item, so the configuration and finish should be checked carefully before purchase.
Is this product fire rated?
No fire rating information has been supplied for this cylinder. Fire door suitability must be confirmed against the complete door hardware set and project certification requirements.
Additional Information
- Confirm the existing Symmetry Series 2 lockset model and cylinder configuration before ordering.
- Special order cylinder items should be checked against the door hardware schedule, as incorrect keying or cylinder format can prevent proper operation.
- Chrome Plate is the confirmed finish supplied in the product data.
- No additional confirmed details have been supplied for keying, included keys, cam type or handing.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
.
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Document
