
Interlock 200 4B Friction Stay – No Friction
The Interlock 200 4B friction stay is designed for the support and controlled operation of awning and casement windows. It provides smooth sash movement with consistent friction control suited to residential and light commercial applications.
The 200 Series range accommodates a variety of sash sizes and weights typically associated with aluminium window systems.
Key Features
- Suitable for awning and casement windows.
- Comprehensive range covering common sash sizes and weights.
- Non-handed design.
- Manufactured with integrated pull-in feature.
- Factory-set friction — no on-site adjustment required.
- Non-friction variants available where window control mechanisms are used.
Specifications
- Series: 200 Series
- Model: 4B
- Handing: Non-handed
- Application: Awning and casement windows
- Finish: Stainless Steel
Additional Information
The Interlock 200 Series friction stay range is commonly specified for aluminium window systems requiring controlled sash movement with reliable friction resistance. Selection should be based on sash weight, size and window configuration.
ASSA ABLOY Warranty Overview
ASSA ABLOY branded products sold in Australia are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty coverage varies depending on mechanical components, electronic components, cylinders and finish categories.
This overview summarises the structure of ASSA ABLOY warranty coverage. Full terms, exclusions and claim procedures are set out in the official ASSA ABLOY Warranty document.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel does not mean stain-free. Tea staining is not covered where cleaning and maintenance guidelines have not been followed.
- Cosmetic, decorative and appearance damage is not covered.
- Battery failure or battery leakage damage is not covered.
What the Warranty Covers
- Defects in material and workmanship within the applicable period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
- Remedy determined at ASSA ABLOY’s discretion.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside published technical specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts or substitute components.
- Exposure to corrosive environments including coastal air, salt spray, chemicals, contamination or high humidity.
- Removal, refitment, freight or labour charges.
- Second-hand or imported products not sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the original authorised retailer where applicable.
- If claiming directly, obtain a case number before returning goods.
- Securely package returned goods and clearly reference the case number.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
ASSA ABLOY warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.