Lockwood Brass 38 Elbow Pull | Satin Chrome
The Lockwood 38 Elbow Pull Handle is a unique hands-free door pull designed to enable operation without hand contact, significantly reducing the spread of bacteria and pathogens through touch surfaces. The extended tubular profile allows doors to be pulled open by hooking an elbow, arm, or forearm around the handle, providing an ideal hygiene solution for healthcare facilities, commercial buildings, institutional environments, and public spaces where infection control is critical.
Manufactured in Australia from high-quality brass with a durable Satin Chrome finish, the 38 Elbow Pull combines functional hygiene benefits with robust construction suitable for high-traffic commercial applications. The handle meets AS1428.1 compliance requirements for accessible hardware, ensuring it can be operated by people with limited hand dexterity or grip strength. Surface-mounted installation provides straightforward fitting to both new and existing doors.
This innovative hands-free pull handle represents Lockwood's commitment to evolving door hardware to meet contemporary health and safety requirements while maintaining the quality and durability expected from Australian-made Lockwood products. Ideal for hospitals, aged care facilities, medical centers, food preparation areas, laboratories, schools, public restrooms, and any commercial environment prioritizing hygiene and accessibility.
Estimated Warehouse Dispatch
Usually ships in 11 business days
Usually ships in 11 business days
Special Order - Non-Returnable Item
This item is non-returnable and cannot be cancelled once ordered unless it is faulty or damaged. Please confirm suitability for your application before placing your order.
This item is non-returnable and cannot be cancelled once ordered unless it is faulty or damaged. Please confirm suitability for your application before placing your order.
Available Finish Options
Satin Chrome
SC
Disability Act Compliance (DDA)
- The Lockwood 38 Elbow Pull meets the requirements of AS1428.1, Design for Access and Mobility. The hands-free operation via elbow or arm ensures the handle can be operated by people with limited hand dexterity, reduced grip strength, or conditions affecting hand function.
- The extended tubular profile provides multiple grip points and operation methods, enhancing accessibility for diverse user needs.
- Compliance relates to hardware design and operation only and does not imply full building compliance.
Key Features
- Lockwood 38 Elbow Pull - unique hands-free door pull handle design
- Extended tubular profile enables operation by hooking elbow, arm, or forearm around handle
- Hands-free operation prevents bacteria and pathogen spread through touch surfaces
- Ideal hygiene solution for healthcare, commercial, institutional, and public environments
- Manufactured in Australia from high-quality brass construction
- Satin Chrome finish - durable, corrosion-resistant brushed finish
- AS1428.1 compliant - Design for Access and Mobility standard
- Accessible operation for people with limited hand dexterity or grip strength
- Surface-mounted installation - straightforward fitting to new or existing doors
- Suitable for high-traffic commercial and institutional applications
- Applications include hospitals, aged care, medical centers, food prep areas, laboratories, schools, public restrooms
- Reduces cross-contamination risk in infection-control environments
- Robust construction for demanding commercial use
- Australian-made quality from Lockwood
- 25-year mechanical warranty
Full Specifications
Product Details
Lockwood 38 Elbow Pull - extended tubular profile enables hands-free operation
Helpful Tips
- Hands-Free Operation: The Lockwood 38 Elbow Pull is specifically designed to enable door operation without hand contact. Users can hook their elbow, forearm, or arm around the extended tubular profile to pull the door open, eliminating the need to grasp the handle with hands. This hands-free operation is particularly valuable in environments where hand hygiene is critical or where users' hands may be occupied or contaminated.
- Infection Control Benefits: Touch surfaces on doors are significant vectors for bacterial and pathogen transmission in commercial environments. The hands-free operation of the 38 Elbow Pull dramatically reduces cross-contamination risk by eliminating hand contact with the door pull. This is especially critical in healthcare facilities, aged care environments, food preparation areas, laboratories, and any setting where infection control protocols are essential.
- Post-Pandemic Hygiene Standards: The COVID-19 pandemic has elevated awareness of touch-surface contamination and the importance of hands-free solutions in public and commercial spaces. The 38 Elbow Pull addresses these contemporary hygiene concerns while providing a permanent, robust solution that doesn't rely on consumable materials or regular maintenance like antimicrobial coatings.
- AS1428.1 Accessibility Compliance: The handle meets AS1428.1 requirements for accessible hardware. The hands-free operation method is particularly beneficial for people with arthritis, reduced grip strength, limited hand dexterity, or conditions affecting fine motor control. The extended tubular profile provides multiple contact points and operation methods, ensuring accessibility for diverse user needs and capabilities.
- Healthcare and Medical Applications: Ideal for hospitals, medical centers, dental surgeries, physiotherapy clinics, pathology laboratories, and aged care facilities where both hygiene and accessibility are critical requirements. Medical staff with gloved hands can easily operate the door without compromising sterile glove integrity. Patients with mobility aids or limited hand function can operate the door independently.
- Food Service and Laboratory Environments: Essential for commercial kitchens, food preparation areas, clean rooms, and laboratory environments where hand contamination of door surfaces must be minimized. Food service workers with wet or contaminated hands can exit through doors without touching handles. Laboratory personnel can navigate between areas without removing protective gloves or risking cross-contamination.
- Educational and Public Facilities: Schools, universities, public restrooms, community centers, and government buildings benefit from the hygiene and accessibility features. High-traffic public environments see significant reduction in pathogen transmission through door hardware. The robust brass construction withstands the demanding use typical of public facilities.
- Surface-Mounted Installation: The handle is surface-mounted to the door face, providing straightforward installation on both new construction and retrofit applications. Surface mounting allows installation on existing doors without extensive door preparation or modification. Mounting hardware should be appropriate for door material and door construction (timber, metal, composite).
- Installation Positioning: Position the elbow pull at an appropriate height for comfortable elbow/arm operation by the intended user population. Standard mounting height is typically 900-1100mm from finished floor level to the center of the handle, though this should be adjusted based on specific accessibility requirements and user demographics. Ensure adequate clearance around the handle for comfortable elbow hooking motion.
- Pairing with Push Hardware: For complete hands-free door operation, consider pairing the 38 Elbow Pull (pull side) with push plates, kick plates, or other hands-free push solutions on the opposite door face. This ensures hands-free operation in both directions of door travel, maximizing hygiene benefits.
- Material and Finish Durability: Brass construction provides excellent corrosion resistance and long-term durability in demanding commercial applications. The Satin Chrome finish offers a professional appearance while resisting fingerprints, smudging, and visible wear better than polished finishes. The brushed satin finish is ideal for high-traffic environments and requires minimal maintenance to maintain appearance.
- Cleaning and Maintenance: The Satin Chrome finish can be cleaned with standard commercial cleaning products and disinfectants appropriate for chrome-plated surfaces. Regular cleaning with mild detergent and water maintains appearance and hygiene. Avoid abrasive cleaners or scouring pads that can damage the satin finish. The hands-free design means the handle experiences less hand contact and associated contamination, simplifying cleaning protocols.
- Australian Manufacturing Quality: Made in Australia from high-quality materials to Lockwood's exacting standards. Australian manufacturing ensures product quality, local support availability, and compliance with Australian building standards. The 25-year mechanical warranty demonstrates Lockwood's confidence in the product's long-term performance and durability.
- Specification and Ordering: When specifying, confirm door type, material, and thickness to ensure appropriate mounting hardware selection. Verify mounting height requirements based on accessibility standards and user population. Consider traffic patterns and whether the pull will be used for pull-to-enter or pull-to-exit applications (or both). Assess whether additional hands-free hardware is required for complete hands-free operation.
- Non-Returnable Item: This is a made-to-order item that is non-returnable and cannot be cancelled once ordered unless it is faulty or damaged. Please carefully verify suitability for your application, mounting requirements, accessibility compliance needs, and finish selection before placing your order. If uncertain about specification or installation requirements, consult technical support or a qualified door hardware consultant for guidance.
Lockwood Warranty (Australia)
Mechanical: 25 years. Electrical/electronic: 2 years (excl. batteries).
Mechanical: 25 years. Electrical/electronic: 2 years (excl. batteries).
Finish Warranty Guide:
- Chrome Finishes (SC): Up to 10 years
Cosmetic finishes, batteries, normal wear and tear, misuse, unauthorised modification, corrosion and labour or freight costs are excluded. Warranty coverage varies by finish type - see guide above.
This warranty operates in addition to rights under the Australian Consumer Law.
Download PDF Resources
Contact Lockwood for product specifications and installation guidelines.
Contact Lockwood for product specifications and installation guidelines.
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Australian Consumer Law
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
