Lockwood 538-938 Series Exterior Escape Combination Deadlatch - Satin Chrome
The Lockwood 538-938 Series Exterior Escape Combination Deadlatch combines the external 530 key in knob half set with the internal half set of either the 930 or 950 lever handle.
This configuration is designed for applications requiring secure external access with immediate internal escape, making it suitable where single action egress is required.
It is commonly specified for environments where accessibility and safety are important considerations.
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Key Features
- Exterior escape combination deadlatch configuration
- External 530 series key in knob with internal lever escape set
- Brass bolt with 13mm projection
- Suitable for single action egress applications
- Supports keyed alike, master keyed, grand master keyed, maison keyed and construction keyed systems
Suitable Uses
- External escape doors
- Commercial buildings and public access areas
- Accessibility-focused door applications
- Applications requiring secure entry with internal escape function
Specifications
Frequently Asked Questions
Is this suitable for accessibility applications?
Yes, it is commonly used where single action egress is required for safety and accessibility.
Can this lock be master keyed?
Yes, it supports a full range of keying options including master key systems.
What is a common installation issue?
Incorrect alignment of the latch and strike can affect operation and security.
Additional Information
- Commonly used across commercial installations where controlled entry and safe exit are required.
- Suitable for high-use doors where durability and reliability are essential.
- Often specified for environments requiring accessible exit functionality.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Key in Knob and Key in Lever Locksets Catalogue
Lockwood Key in Knob and Key in Lever Locksets Catalogue
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
