Lockwood 538-938 Series Exterior Escape Combination Deadlatch - Satin Chrome
The Lockwood 538-938 Series Exterior Escape Combination Deadlatch combines the external 530 key in knob half set with the internal half set of either the 930 or 950 lever handle.
This configuration is designed for applications requiring secure external access with immediate internal escape, making it suitable where single action egress is required.
It is commonly specified for environments where accessibility and safety are important considerations.
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Key Features
- Exterior escape combination deadlatch configuration
- External 530 series key in knob with internal lever escape set
- Brass bolt with 13mm projection
- Suitable for single action egress applications
- Supports keyed alike, master keyed, grand master keyed, maison keyed and construction keyed systems
Suitable Uses
- External escape doors
- Commercial buildings and public access areas
- Accessibility-focused door applications
- Applications requiring secure entry with internal escape function
Specifications
Frequently Asked Questions
Is this suitable for accessibility applications?
Yes, it is commonly used where single action egress is required for safety and accessibility.
Can this lock be master keyed?
Yes, it supports a full range of keying options including master key systems.
What is a common installation issue?
Incorrect alignment of the latch and strike can affect operation and security.
Additional Information
- Commonly used across commercial installations where controlled entry and safe exit are required.
- Suitable for high-use doors where durability and reliability are essential.
- Often specified for environments requiring accessible exit functionality.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Key in Knob and Key in Lever Locksets Catalogue
Lockwood Key in Knob and Key in Lever Locksets Catalogue
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
