
Lockwood 538 Series Key In Knob Storeroom Escape Set - Satin Chrome
The Lockwood 538 Series Key In Knob Storeroom Escape Set is a durable, non-handed lockset designed for easy installation and reliable performance.
This configuration provides secure external access with a storeroom function while allowing immediate internal egress, making it suitable for a wide range of commercial and residential applications.
It is commonly used in office partitioning and general access doors where controlled entry and free exit are required.
Key Features
- Storeroom function key in knob lockset
- Non-handed design for easy installation
- Suitable for residential and commercial use
- Brass latch bolt with 13mm projection
- Available with multiple backset options
- Supports keyed alike, master keyed, grand master keyed, maison keyed and construction keyed systems
Suitable Uses
- Office partitioning doors
- Commercial access doors
- Storeroom applications
- Residential internal and external doors
Specifications
Frequently Asked Questions
Is this lockset handed?
No, this is a non-handed design suitable for left or right hand doors.
Can this be used in commercial environments?
Yes, it is suitable for both residential and commercial applications including office partitioning.
What is a common installation mistake?
Incorrect backset selection can result in poor fitment or latch alignment issues.
Additional Information
- This lockset is commonly used where secure external access and internal escape functionality are required.
- The 538 series provides flexibility with multiple latch backset options to suit different door configurations.
- Suitable for high-use environments where durability and ease of use are important.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Key in Knob and Key in Lever Locksets Catalogue

Lockwood Key in Knob and Key in Lever Locksets Catalogue
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.