Lockwood 3782EL 12-24VDC Electric Mortice Lock 23mm Backset - Satin Stainless Steel
The Lockwood 3782EL Electric Mortice Lock is a high-performance electronically controlled locking solution designed for narrow stile hinged doors in commercial environments.
Designed and manufactured in Australia, this lock integrates with modern access control systems including intercoms, push buttons, key switches, and card or keypad-based security systems.
It is engineered to meet the demands of high-use commercial applications while maintaining compliance with building requirements for single-action escape doors.
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Key Features
- 12-24VDC electric mortice lock for access control integration
- Variable voltage operation from 9-28VDC
- Selectable power to lock or power to open functionality
- Full monitoring outputs including Request to Exit, deadlatch, door position, key override monitoring and lock status
- Onboard LED indicators for easier installation and diagnostics
- Motor driven mechanism for reduced power consumption
- Supports dual reader configurations for secure external and safe internal operation
- Complies with single-action escape door requirements
Suitable Uses
- Commercial access control door systems
- Narrow stile aluminium or metal doors
- Office buildings, schools and hospitals
- Doors requiring electronic locking with monitored status
- Security doors requiring integration with card readers or keypads
Specifications
Frequently Asked Questions
Can this lock be used with access control systems?
Yes, it is specifically designed to integrate with access control systems such as keypads, card readers, and intercoms.
Does it fail safe or fail secure?
It can be configured in the field for either power to lock or power to open operation.
Is it suitable for emergency egress doors?
Yes, it complies with requirements for single-action escape doors.
Additional Information
- Commonly specified in Australian commercial access control installations.
- Suitable for high traffic environments requiring electronic monitoring.
- Installer setup flexibility reduces need for multiple lock variants.
- Correct wiring and configuration is critical for proper operation.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Electric Mortice Locks Catalogue
Lockwood Electric Mortice Locks Catalogue
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
