Lockwood 3782ENOHDSS — Mortice Lock 23 mm Backset to Suit SmartAir Escutcheons Satin Stainless
The Lockwood 3782ENOHDSS is a 23 mm short backset mortice lock designed specifically to suit SmartAir escutcheons. Supplied in a Satin Stainless Steel (SS) finish, it provides secure deadlatching performance for aluminium and narrow stile commercial doors. This lock is part of the Selector® 3780 Series, engineered for durability, high-traffic environments, and seamless integration with electronic access control solutions.
Key Features
- 23 mm short backset mortice lock for narrow stile and aluminium doors.
- Specifically designed to integrate with SmartAir escutcheons.
- Satin Stainless Steel faceplate and strike for durability and aesthetics.
- Auxiliary deadlatching provides additional security and prevents latch manipulation.
- Engineered for high-traffic commercial environments.
Fire Rated
- Tested up to 4 hours on compliant fire door assemblies (AS 1905.1:2005).
Specifications
- Item Code: 3782ENOHDSS
- Function: Mortice lock for SmartAir escutcheons.
- Backset: 23 mm.
- Finish: Satin Stainless Steel (SS).
- Door Type: Aluminium or narrow stile commercial doors.
- Bolt: 15 mm stainless steel latch with auxiliary deadlatch.
- Door Thickness: 32–50 mm standard (kits available for thicker doors).
- Handing: Reversible without case disassembly.
- Compliance: AS4145.2 (Durability D8, Security S7); AS1905.1 fire doors.
What's In The Box
- 1 × Lockwood 3782ENOHDSS mortice lock body (23 mm backset)
- 1 × Satin Stainless Steel faceplate
- 1 × Satin Stainless Steel strike plate
- Fixing screws
- Installation instructions
Suitable Uses
- Aluminium and narrow stile commercial doors.
- Electronic access control systems using SmartAir escutcheons.
- Fire-rated doors requiring compact backset locks.
- High-traffic commercial, retail, healthcare, and institutional facilities.
Selector® 3782 Short Backset Escape Locks — Item Code Family (Mechanical Variants)
Selector® 3782 Short Backset Escape Locks — Accessories & Spare Parts
Warranty
- Lockwood 25 Year Mechanical Warranty covers mechanical components and workmanship under normal use and correct installation.
- Electronic and electrical components are covered for 3 years (PADDE & electric mortice locks 5 years, batteries excluded).
- Keys are covered for 12 months.
- Finish warranty varies by finish type and exposure — e.g. Everbrass 25 years; Stainless/Chrome/Anodised 10 years; PVD/VIVID 10 years; Symmetry range 5 years; decorative finishes such as bronze, antique and powdercoat 2 years (natural brass ageing excluded).
- Warranty excludes misuse, improper installation, modification, or failure to maintain as specified.
Download PDF Resources
| Lockwood Selector 3700 Series Mortice Locks Catalogue | |
| Lockwood Selector 3700 Series Mortice Locks Service Manual | |
| Lockwood 25 Year Mechanical Warranty (Conditions Apply) |

ASSA ABLOY Warranty Overview
ASSA ABLOY branded products sold in Australia are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty coverage varies depending on mechanical components, electronic components, cylinders and finish categories.
This overview summarises the structure of ASSA ABLOY warranty coverage. Full terms, exclusions and claim procedures are set out in the official ASSA ABLOY Warranty document.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel does not mean stain-free. Tea staining is not covered where cleaning and maintenance guidelines have not been followed.
- Cosmetic, decorative and appearance damage is not covered.
- Battery failure or battery leakage damage is not covered.
What the Warranty Covers
- Defects in material and workmanship within the applicable period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
- Remedy determined at ASSA ABLOY’s discretion.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside published technical specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts or substitute components.
- Exposure to corrosive environments including coastal air, salt spray, chemicals, contamination or high humidity.
- Removal, refitment, freight or labour charges.
- Second-hand or imported products not sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the original authorised retailer where applicable.
- If claiming directly, obtain a case number before returning goods.
- Securely package returned goods and clearly reference the case number.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
ASSA ABLOY warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.