Lockwood 3770/3772 Faceplate — Securafix Retrofit, Satin Stainless (SSS)
The Lockwood SP3770-836SS is a replacement Securafix Retrofit faceplate designed for the Lockwood 3770 and 3772 Series mortice locks. Supplied in Satin Stainless Steel (SSS), it ensures compatibility with Securafix installations where retrofit is required.
Estimated Warehouse Dispatch: 6 Days
Non-Returnable Item: This product cannot be returned once purchased
Key Features
- Replacement Securafix Retrofit faceplate for Lockwood 3770/3772 Series mortice locks.
- Supplied in Satin Stainless Steel (SSS) finish.
- Genuine Lockwood spare part for secure and reliable installation.
- Essential for retrofitting to Securafix preps.
Warranty
- Mechanical Warranty: 25-year mechanical warranty (conditions apply).
Download PDF Resources
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Lockwood 3700 Series Mortice Locks — Service Manual |
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Lockwood Selector 3700 Series Mortice Locks — Catalogue |
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Lockwood 25-Year Mechanical Warranty (Conditions Apply) |
3770 Series — Spare Parts & Accessories
3770 MkII Nightlatch — Item Code Family
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
