Lockwood 3741 Short Backset Mortice Lock 28mm Bolt (Timber) - Satin Chrome
The Lockwood 3741 Short Backset Mortice Lock (28mm Bolt) is designed for timber doors where narrow stile conditions prevent the use of standard backset locks. It provides primary locking functionality with a larger bolt projection for improved engagement.
This model features a positive action swing bolt that securely engages into a strike when thrown, ensuring reliable performance in both sliding and hinged door applications.
Part of the Lockwood Synergy mortice lock range, it is widely used in commercial and institutional environments requiring durable locking solutions.
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Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- Short backset design for timber narrow stile doors
- 28mm bolt projection for improved engagement
- Positive action swing bolt locking mechanism
- Operable via key, turn knob, escape turn or handle
- Suitable for sliding and hinged door applications
- Part of Lockwood Synergy mortice lock range
Suitable Uses
- Timber narrow stile doors
- Commercial and industrial buildings
- Retail and shopfront environments
- Sliding door lock applications
- Applications requiring deeper bolt engagement
Full Specifications
Frequently Asked Questions
What is the benefit of a 28mm bolt?
It provides deeper engagement into the strike for improved security.
Can this be used on sliding doors?
Yes, when installed correctly with appropriate strike positioning.
What is a common installation mistake?
Incorrect alignment of the strike can prevent proper bolt engagement.
Additional Information
- Commonly specified where deeper bolt engagement is required.
- Used in Australian commercial timber door applications.
- Short backset design solves narrow stile installation constraints.
- Incorrect strike positioning is a common installation issue.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Synergy Mortice Locks Catalogue
Lockwood Synergy Mortice Locks Catalogue
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
