Whitco Window Stay Standard Friction
Estimated Warehouse Dispatch: 1 day
Key Features
- Standard friction window stay for casement and awning windows.
- Friction mechanism allows the sash to hold position when opened.
- Passivated zinc plated steel or corrosion resistant stainless steel options.
- Bronze metal guide / friction foot for smooth operation.
- Suitable for timber or aluminium joinery.
- Compatible with Whitco winders, hook hinges, locks and window catches.
- Designed for non-lipped window joinery.
Specifications
- Product Type: Window Stay – Standard Friction
- Material: Zinc Plated Steel or Stainless Steel
- Guide: Bronze Friction Foot
- Application: Casement and Awning Windows
- Joinery: Timber or Aluminium
- Operation: Manual Friction Stay
- Brand: Whitco
- Manufacturer: ASSA ABLOY
Available Finish Options
Silver Kinetic Pearl
Satin Stainless Steel
Stainless Steel Polished
Finish selection does not affect the mechanical operation or locking performance.
Dimensions
Frequently Asked Questions
What is a friction window stay?
A friction stay allows the window sash to remain open at a chosen position without additional support.
What windows are these used on?
They are typically installed on casement and awning windows.
What materials are available?
Whitco stays are available in passivated zinc plated steel or stainless steel options.
Additional Information
- Whitco window stays are commonly used across Australian residential window joinery.
- The friction guide foot allows controlled opening of manually operated windows.
- Multiple sizes allow different sash opening angles.
- Suitable for new window installations or replacement hardware.
Whitco Pull Handle Range – Item Code Family
Whitco branded products are covered by a 10 Year manufacturer warranty against defects in materials and workmanship.
- Pneumatic door closers: 12 months
- Keys: 12 months
- Finishes and cosmetic damage: excluded
- Removal, refitment and labour: excluded
Warranty applies to Whitco products purchased new in Australia from ASSA ABLOY or authorised resellers.
Whitco Window Accessories Catalogue
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Documents
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
