Whitco Window Stay Narrow Non-Friction 400 mm – Kinetic Pearl
Estimated Warehouse Dispatch: 3 Business Days
Key Features
- Narrow non-friction window stay designed for casement and awning windows.
- Suitable for mechanically operated window sashes.
- Passivated zinc plated steel construction with durable Kinetic Pearl finish.
- Bronze metal guide for smooth movement.
- Suitable for timber or aluminium joinery.
- Compatible with Whitco window winders, hook hinges, locks and catches.
- Designed for non-lipped window joinery.
Specifications
- Item Code: W021201
- Product Type: Window Stay – Narrow Non-Friction
- Length: 400 mm
- Finish: Kinetic Pearl
- Material: Passivated Zinc Plated Steel
- Guide: Bronze Guide Foot
- Application: Casement and Awning Windows
- Operation: Non-Friction (mechanically operated sashes)
- Brand: Whitco
- Manufacturer: ASSA ABLOY
Dimensions
Frequently Asked Questions
What is a non-friction window stay used for?
Non-friction stays are used with mechanically operated window systems such as window winders.
What window types are suitable?
They are typically used on casement and awning windows.
What joinery does it suit?
The stay suits timber and aluminium window joinery with non-lipped frames.
Additional Information
- Whitco window stays are widely used in Australian residential and commercial window joinery.
- Narrow track stays are ideal where frame space is limited.
- Non-friction design is intended for mechanically controlled sash opening.
- Bronze guide foot improves durability and smooth movement.
Whitco Pull Handle Range – Item Code Family
Whitco branded products are covered by a 10 Year manufacturer warranty against defects in materials and workmanship.
- Pneumatic door closers: 12 months
- Keys: 12 months
- Finishes and cosmetic damage: excluded
- Removal, refitment and labour: excluded
Warranty applies to Whitco products purchased new in Australia from ASSA ABLOY or authorised resellers.
Whitco Window Stays Catalogue
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Documents
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
