Whitco Ball Passage Set Door Knob - Satin Stainless (W713204-27)
Estimated Warehouse Dispatch: 3 Business Days
Key Features
- Whitco Ball series passage function door knob set.
- Designed for hinged timber door installations.
- Tubular latch lockset with steel internal chassis.
- Adjustable backset latch from 60 mm to 70 mm.
- Visible screw fix mounting design.
- D strike with anti rattle tab for quieter door closing.
- Suitable for left hand or right hand hinged doors.
- Supplied with mounting instructions for straightforward installation.
Specifications
- Item Code: W713204-27
- Product Type: Passage Door Knob Set
- Series: Whitco Ball Series
- Function: Passage
- Door Type: Hinged Timber Door
- Backset: Adjustable 60 mm to 70 mm
- Door Thickness: 32 mm to 45 mm
- Latch Type: Tubular Latch
- Latch Chassis: Steel
- Fixing Type: Visible Screw Fix
- Handing: Reversible - suits left or right hand doors
- Finish: Satin Stainless
- Brand: Whitco
- Manufacturer: ASSA ABLOY
Available Finish Options
Satin Stainless Steel
Polished Stainless Steel
Finish selection does not affect the mechanical operation of the door knob set.
Frequently Asked Questions
What does the passage function mean?
A passage set allows free operation from both sides of the door without locking. It is commonly used on hallways, living rooms and other internal doors.
Can this door knob be installed on either door handing?
Yes. The latch and knob set are reversible and can be installed on both left hand and right hand hinged doors.
What door thickness does this knob set suit?
The Whitco Ball passage set is designed for doors between 32 mm and 45 mm thick.
Additional Information
- The Whitco Ball series is a common residential door knob design used throughout Australian homes.
- Passage sets are typically installed on internal doors where privacy locking is not required.
- The adjustable tubular latch allows installers to suit both common backset measurements.
- The visible screw fix design simplifies installation and servicing.
Item Code Family
Whitco branded products are covered by a 10 Year manufacturer warranty against defects in materials and workmanship.
- Pneumatic door closers: 12 months
- Keys: 12 months
- Finishes and cosmetic damage: excluded
- Removal, refitment and labour: excluded
Warranty applies to Whitco products purchased new in Australia from ASSA ABLOY or authorised resellers.
Whitco Key in Knob and Key in Lever Catalogue
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Documents
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
