
Whitco Mawson Handle 5mm Die Cast Packer – Black
Key Features
- Whitco Mawson 5mm handle packer.
- Designed to suit Whitco Mawson sliding patio door locks.
- 5mm spacer packer used behind handle assemblies.
- Die cast construction for durability.
- Ideal for adjusting handle projection or door fitment.
- Compatible with Mawson sliding door lock hardware.
- Black finish to match Mawson locksets.
Specifications
- Item Code: W548317
- Product Series: Whitco Mawson
- Product Type: Handle Packer / Spacer
- Thickness: 5 mm
- Material: Die Cast Metal
- Application: Sliding Patio Door Lock Hardware
- Compatibility: Whitco Mawson Sliding Patio Door Lock
- Finish: Black
Frequently Asked Questions
What is a handle packer?
A handle packer is a spacer placed behind a door handle to adjust spacing and ensure proper installation on sliding doors.
What locks does this packer suit?
This packer is designed specifically for Whitco Mawson sliding patio door locks.
When would I use a 5mm packer?
A 5mm packer is typically used when additional spacing is required between the door surface and the handle assembly.
Additional Information
- Designed to work with Whitco Mawson sliding patio door hardware.
- Helps adjust handle projection when installing on thicker door frames.
- Matches Mawson lockset finishes for a consistent appearance.
- Commonly used during retrofits or replacement installations.
Whitco branded products are covered by a 10 Year manufacturer warranty against defects in materials and workmanship.
- Pneumatic door closers: 12 months
- Keys: 12 months
- Finishes and cosmetic damage: excluded
- Removal, refitment and labour: excluded

Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Documents
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.