Whitco External 5-Pin Cylinder CD Cut Tailbar 27mm - Chrome Plated (W5342)
Estimated Warehouse Dispatch: 5-7 Business Days
Non-Returnable Item: This product is a special order and is not returnable.
Key Features
- External 5-pin cylinder designed for Whitco sliding door hardware.
- CD cut tailbar configuration.
- 27 mm cylinder length.
- Chrome plated finish for durability.
- Suitable for residential sliding door lock systems.
- Compatible with Whitco sliding door lock mechanisms.
Specifications
- Item Code: W5342
- Product Type: External Cylinder
- Cylinder Type: 5-Pin Cylinder
- Tailbar Type: CD Cut Tailbar
- Cylinder Length: 27 mm
- Finish: Chrome Plated
- Application: Sliding Door Lock Hardware
- Brand: Whitco (ASSA ABLOY)
Dimensions
- Cylinder Length: 27 mm
- Cylinder Body Height: 42 mm
- Face Projection: 7 mm
- Front Collar Projection: 11 mm
- Tailbar Length: 48 mm
Frequently Asked Questions
What does a CD cut tailbar mean?
A CD cut tailbar is a specific tailbar configuration designed to suit compatible Whitco sliding door lock mechanisms.
Where is this cylinder commonly used?
This cylinder is typically used in Whitco sliding door lock systems requiring an external keyed cylinder.
Is this cylinder suitable for residential doors?
Yes. It is designed for residential sliding door lock applications.
Additional Information
- Manufactured by Whitco, part of ASSA ABLOY.
- Designed to suit compatible Whitco sliding door locks.
- Chrome plated finish improves durability in residential environments.
- Available in multiple key series options.
Whitco branded products are covered by a 10 Year manufacturer warranty against defects in materials and workmanship. :contentReference[oaicite:1]{index=1}
- Pneumatic door closers: 12 months
- Keys: 12 months
- Finishes and cosmetic damage: excluded
- Removal, refitment and labour: excluded
Whitco Sliding Door Hardware Catalogue
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Documents
Whitco Warranty Overview
Whitco branded products are manufactured by ASSA ABLOY Australia Pty Ltd and are covered by manufacturer warranties applicable to products sold in Australia. The warranty covers defects in material and workmanship subject to limitations, exclusions and proper installation and maintenance.
This summary outlines the key elements of Whitco warranty coverage. Full warranty terms, claim procedures and exclusions are detailed in the official Whitco warranty documentation.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel is corrosion resistant but not stain-proof.
- Tea staining may occur if products are not cleaned and maintained in accordance with manufacturer recommendations.
- Cosmetic finish deterioration or appearance damage is not covered by warranty.
What the Warranty Covers
- Defects in materials and workmanship within the applicable warranty period.
- Assessment by ASSA ABLOY to determine whether warranty coverage applies.
- Repair, replacement with the same or closest equivalent product, or refund of purchase price at ASSA ABLOY's' discretion.
Common Warranty Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside manufacturer specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or high humidity.
- Removal, refitment, transport or labour costs.
- Second-hand goods or products not originally sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the authorised retailer from whom it was purchased where applicable.
- If claiming directly with ASSA ABLOY, contact customer service to obtain a Case Number.
- Securely package the product and include proof of purchase.
- Clearly mark the Case Number on the returned package.
Australian Consumer Law
Whitco warranties operate in addition to rights provided under the Australian Consumer Law. Goods come with guarantees that cannot be excluded under Australian law.
Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
