ASSA ABLOY SMARTair TS1000 Lockdown Upgrade
The SMARTair TS1000 Lockdown Upgrade is a software licence that enables emergency lockdown functionality within the SMARTair access control management platform.
When activated, the lockdown feature allows system administrators or authorised personnel to immediately secure designated doors across the SMARTair system in response to security incidents or emergency situations.
This upgrade integrates with the SMARTair TS1000 management software and allows rapid response to threats by restricting access according to predefined lockdown rules.
Usually ships in 30–35 business days.
Key Features
- SMARTair TS1000 software upgrade licence.
- Enables emergency lockdown functionality.
- Allows administrators to secure designated doors instantly.
- Supports centralised control through the SMARTair management platform.
- Enhances building security during emergency situations.
- Designed for integration with SMARTair electronic access control systems.
What is SMARTair Lockdown Mode?
Lockdown mode allows administrators to immediately restrict access to selected doors within the SMARTair system during emergency scenarios.
- Predefined doors can be placed into lockdown.
- Only authorised credentials retain access.
- Used for security incidents or emergency procedures.
- Triggered through the SMARTair management software.
This capability is particularly useful in environments such as schools, hospitals, offices and commercial buildings where rapid response security measures may be required.
SMARTair System Compatibility
The lockdown upgrade works with SMARTair access control systems using the TS1000 management software platform.
- SMARTair electronic escutcheons
- SMARTair electronic cylinders
- SMARTair wall readers
- SMARTair wireless access control systems
System behaviour during lockdown depends on system configuration, door hardware and credential permissions.
What's Included
- SMARTair TS1000 Lockdown software upgrade licence.
- Configuration documentation.
ASSA ABLOY Warranty Overview
ASSA ABLOY branded products sold in Australia are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty coverage varies depending on mechanical components, electronic components, cylinders and finish categories.
This overview summarises the structure of ASSA ABLOY warranty coverage. Full terms, exclusions and claim procedures are set out in the official ASSA ABLOY Warranty document.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel does not mean stain-free. Tea staining is not covered where cleaning and maintenance guidelines have not been followed.
- Cosmetic, decorative and appearance damage is not covered.
- Battery failure or battery leakage damage is not covered.
What the Warranty Covers
- Defects in material and workmanship within the applicable period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
- Remedy determined at ASSA ABLOY’s discretion.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside published technical specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts or substitute components.
- Exposure to corrosive environments including coastal air, salt spray, chemicals, contamination or high humidity.
- Removal, refitment, freight or labour charges.
- Second-hand or imported products not sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the original authorised retailer where applicable.
- If claiming directly, obtain a case number before returning goods.
- Securely package returned goods and clearly reference the case number.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
ASSA ABLOY warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
