Lockwood 724 Series Door Closer
The Lockwood 724 Series is a rack and pinion economy door closer designed for architectural and commercial applications. It provides reliable performance with EN2–4 adjustable power, adjustable backcheck, and multi-position mounting. Suitable for doors up to 1100 mm wide and tested for use on fire door assemblies for up to 4 hours.
Key Features
- Rack and pinion design for consistent door control.
- EN power size 2–4, adjustable on site.
- Independent adjustment for closing and latching speed.
- Adjustable backcheck available in 724BC models.
- Clip-on cover for easy installation and maintenance.
- Regular, parallel arm, and over-door mounting options.
- Suitable for doors up to 1100 mm wide.
Fire Rated
- Successfully tested up to 4 hours on fire door assemblies in accordance with AS1905.1.
- Hold-open option is not approved for fire doors.
Specifications
- Item Code: 724
- Power: EN2–4 adjustable
- Backcheck: Adjustable (724BC variant)
- Cover: Clip-on
- Mechanism: Rack and pinion
- Mounting: Regular, parallel arm, and over-door
- Finishes: Silver (724SIL), Black (724BLK)
Available Finish Options
Silver
724SIL
Black
724BLK
Lockwood 724 Series — Item Code Family
Warranty
- General Warranty: 25 years on mechanical parts and workmanship
- Electrical/Electronic Components: 3 years (excludes PADDE, electric mortice locks & batteries). Batteries not covered
- PADDE & Electric Mortice Locks: 5 years
- Keys: 12 months
- Finishes: Everbrass 25 yrs; Stainless/Chrome/Anodised 10 yrs; PVD incl. VIVID 10 yrs; Symmetry range 5 yrs; Decorative finishes (Bronze, Antique, Powdercoat) 2 yrs; natural brass ageing excluded
- Stainless Steel: Warranty excludes natural tea staining if not cleaned per care instructions
Download PDF Resources
| Lockwood 25 Year Mechanical Warranty (Conditions Apply) | |
| Lockwood Surface Mounted Door Closers Catalogue |

Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.